Patient Protocol

Effective Wednesday, March 18th 2020

If you call:

  • All patients who call our clinics will be screened for any respiratory symptoms, fever, or possible exposure to COVID-19. If patients need to be seen due to moderate or severe symptoms, they will be directed to the Lifespan Health Savannah Medical Center (SMC)  (255 Wayne Road, Savannah, TN) or for pediatric patients to Lifespan Kids clinic (150 East End Drive, Savannah, TN). NOTE: This clinic will have separate ‘sick’ and ‘well’ entrances.

  • For our remote clinics, Selmer and Clifton, they will remain open to both, however patients will be screened and taken care of by telephone if possible.

  • The Adamsville clinic, Florence Road, and Women & Children’s (Davis Street) sites will be designated as ‘well’ clinics – meaning any patients with flu-like symptoms will be scheduled at the SMC location in Savannah.

  • We apologize for the inconvenience this may cause, but we are attempting to keep our staff well and provide the best care we can under the circumstances.

If you have an appointment at a Lifespan location:

  • All ‘well’ clinic locations will have a designated triage nurse at the entrance to screen all patients for respiratory illnesses, fever, or possible exposure to COVID-19.

  • Patients who have respiratory symptoms will receive a mask and be sent to the SMC or Kids locations.  The SMC location will be seeing only respiratory illnesses. Any patients presenting to clinics without respiratory symptoms will be seen as scheduled by providers.

  • Dr. Michael Smith will be in the administrative area of the Florence Road location in order to talk with patients, order refills, etc. as needed by patients calling into the office.

  • This protocol is to better serve and protect all of our patients, both sick and well, at this time.

COVID-19 Visitor Guidelines

If you are experiencing these symptoms:

Fever                                       Cough                          Shortness of breath

AND have been in close contact with a person known to have COVID-19 (Coronavirus)


Call Lifespan Health at 731-925-2300. You will be connected with medical personnel in order to provide you with the best plan for your treatment.

CDC Resources and Information

The main source of information regarding, COVID-19 will come from the CDC. Their website is a reliable source of helpful information:

The CDC has many resources available for public use. If you would like more information, please look at the links, documents, and videos below.

“What you need to know”

“What to do if you are sick”

“How to stop the spread of germs”

“Wash Your Hands”

“What’s My Risk”

“How to Protect Myself”

“COVID 19 Stop the Spread of Germs”

Information about Coronavirus (COVID-19)

Coronaviruses are a large family of viruses; and, in humans, can cause respiratory illnesses ranging from the common cold to more severe respiratory illnesses. COVID-19 is the most recently discovered coronavirus that began in China, December 2019. The most common symptoms are cough, fever, and shortness of breath.

Most patients (80%) recover without needing special treatment and can stay home if symptoms are not severe. Approximately one in six who get COVID-19 become severely ill and develop difficulty breathing. Older patients, and those with underlying medical problems like heart disease, diabetes, and lung problems, are more likely to develop a severe illness. People with fever, cough, and difficulty breathing should call their primary care provider first or contact a provider through Telehealth.

Your best defense against illness is to wash your hands with soap and water, cover your mouth if coughing, avoid close contact with people who are sick, and stay home if you are sick unless you leave to seek medical care.